Do You Sell Wholesale?
Yes, I do. If you have a shop and would like a my list of wholesale prices, send me an e-mail, I would be happy to get in touch with you.
Taxes and Customs
If you live outside of Norway, all products are without Norwegian VAT which amounts to 25 %. However, you may need to pay a coustoms fee when the textile arrives in your country, depending on your countries regualtions. If you happen to live inside Norway, you will need to pay 25 %VAT, I am afraid.
What Shipping Methods Are Available?
I send by international mail. If you should need a textile very fast, let me know and I will arrange an express shipment.
Do You Ship Internationally?
Yes, I do! I ship to wherever on the planet you may live.
Parcel or Letter
Letters are cheaper to send, however they do not have international tracking numbers. If a product sent as a letter should disappear forever, Stellaria will not give any refunds. Parcels are more expensive to send, but they can be tracked inside Europe and to some overseas countries. Let me know if you would like me to send your scarf as a parcel against a small increase in shipping fees.
How Long Will It Take To Get My Package?
This depends on the time of the year (at Christmas everything takes a while longer) and the shipping method.
What Payment Methods Are Accepted?
I only accept payments by credit card.
Is Buying On-Line Safe?
Yes, it is absolutely safe. The site has a standard international SSL certificate.
Can I Return a Product?
Of course. Have a look under Terms and Conditions.
Throws, Merino Hats and Scarves, Lace Scarves
Wash by hand or use the wool washing programme, max 30 degrees Celsius and special wool/silk detergent only. Iron with steam and iron on silk/wool setting.
Bark Scarves, Viking and Sami Shawls
Wash by hand, max 30 degrees Celsius and special wool/silk detergent only. Iron with steam and iron on wool setting.